Essex, UK

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Privacy Policy

Privacy Policy — WanderRing Studios

Last updated: 13 August 2024

At WanderRing Studios, we value your privacy and are committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR).

1. Who we are

WanderRing Studios is a UK-based provider of personalised mobile wedding ring-making workshops.

Email: [email protected]

2. What information we collect

We collect personal information when you:

  • Book a consultation via our website or TidyCal.

  • Contact us by email, phone, social media, or contact form.

  • Take part in a workshop.

This may include:

  • Your name(s) and contact details (email, phone number, address).

  • Details about your wedding date, location, and preferences.

  • Payment details (if applicable — processed securely via third-party providers).

  • Any other information you choose to share with us.

3. How we use your information

We use your personal information to:

  • Arrange and deliver your consultation and workshop.

  • Communicate with you before and after your booking.

  • Process payments (if applicable).

  • Provide customer support.

  • Comply with legal obligations.

4. Legal basis for processing

Under UK GDPR, we process your personal data based on:

  • Performance of a contract — to deliver the service you’ve booked.

  • Consent — for sending you communications you’ve opted into.

  • Legal obligation — to comply with tax or accounting laws.

5. How we store and share your information

  • Your booking information is stored securely in our systems, including trusted third-party services such as TidyCal, Zapier, and HubSpot (if used).

  • We never sell your personal data.

  • We only share your information with service providers where necessary to deliver your experience (e.g., hallmarking service, courier).

  • All third parties we work with are GDPR-compliant.

6. Data retention

We keep your personal data only for as long as necessary to provide our service and meet legal requirements:

  • Booking and customer details: up to 7 years (for accounting purposes).

  • Marketing contact details: until you withdraw consent.

7. Your rights under UK GDPR

You have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate information.

  • Request deletion of your personal data.

  • Restrict or object to processing in certain circumstances.

  • Withdraw consent for marketing communications at any time.

To exercise these rights, please email [email protected]

8. Cookies

Our website may use cookies to improve your experience and collect anonymous analytics data. You can adjust your browser settings to block cookies if you prefer.

9. Changes to this policy

We may update this policy from time to time. The latest version will always be published on our website.

10. Contact us

If you have questions about this Privacy Policy or how we handle your data, contact:
Wanderring Studios
[email protected]